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    • As a call center representative (Soft Sales or Customer Service), you will assist and educate customers on our products and services.
    • Ver todos los Empleos de Support Services Group - empleo en Heredia - Empleos de Customer Care Specialist en Heredia, Provincia de Heredia
    • Búsqueda de salarios: salarios de CR Customer Care
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    • The Customer Care Representative should interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales…
    • We are looking for energetic customer sales representatives who show drive, ambition, and demonstrate high levels of sales performance with integrity.
    • The Associate Customer Care Representative II-M should interact with customers, company sales and/or service representatives to handle a variety of pre-sales or…
    • Perform daily invoicing functions within the accounting department and support accounts receivable by generating accurate, complete, and timely invoices using…
    • Previous experience in customer service, call center or sales position is required.
    • You enjoy talking to people on the phone and building business relationships…
    • Verify the validity of account discrepancies by obtaining and investigating information from the customer, sales team and other departments.
    • Prior sales experience a plus.
    • Provides basic technical support on all Straumann products.
    • 1+ years of experience providing customer services or support.
    • Proven ability to support sales representatives and sales territories.
    • Support the forecasting process for the Americas, advising the sales team on commercial…
    • Proven ability to support sales representatives and sales territories.
    • Support the forecasting process and advise the sales force in a variety of sales…
    • Provide support to the global team for processing complaints and inquiries from internal and external customers about medical devices and complaints such as…
    • Drive Level 1 and Level 2 support for optimal pricing actions and system solutions with detailed knowledge of standard invoices, sales programs, and rebates.
    • Additionally, it will support customer-specific rebate creation and execution.
    • Assist Sales and Billing teams with Level 1/Level 2 support for any customer-…
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    • Collaborates closely with sales teams to align business objectives with technical strategies, ensuring consistent messaging and solution accuracy.
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Job Post Details

CR Customer Care - job post

Support Services Group
3.1 de 5 estrellas
Heredia, Provincia de Heredia

Información del empleo

Tipo de empleo

  • Tiempo completo

Ubicación

Heredia, Provincia de Heredia

Descripción completa del empleo

Are you looking for opportunities to work for a rapidly growing company with room for advancement? At Support Services Group, 95% of leadership is hired from within. SSG builds careers! Our company has grown over 400% in the last 12 months. So, there is a ton of room for growth and opportunity.

Job Description:


As a call center representative (Soft Sales or Customer Service), you will assist and educate customers on our products and services. You will be utilizing your excellent communication skills while providing a superior customer experience to your prospective clients.

Responsibilities:

  • Use high-value support to meet our technology, product, and service targets, through an explanation of the overall value, features, and benefits of all products and services offered.
  • Assess the needs of inbound customers to answer questions about products and services and provide solutions that fit customers' needs.


Success Factors:


  • Must Speak fluent English & Spanish
  • Meeting performance measures
  • Demonstrates ability to build rapport with customers
  • Proficiency in computer systems
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