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Job Post Details

Email and O365 Engineer - job post

Pfizer
4.2 de 5 estrellas
Escazú, Provincia de San José
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Información del empleo

Tipo de empleo

  • Tiempo completo

Ubicación

Escazú, Provincia de San José

Descripción completa del empleo

The Workforce Platforms & Applications (WPA) team is responsible globally for the physical & virtual methods that our clients use to access business systems; managing hardware & application stores; collaboration infrastructure & M365 tenant administration; fax, enterprise printing and video engineering services.
Working with experienced engineers, the Email and O365 Engineer will engage with technologies including Exchange, Exchange-Online, Outlook, TEAMS, Mobile Technologies utilizing ActiveSync as well as Solutions for Enterprise Archiving, Hygiene of email, SMTP, Large File Transfer. The role will include use of PowerShell, Microsoft EWS, and Rest API’s.
In incident management the Engineer may represent the WPA teams in EMEA as the voice of their region to the Global Command Center.
ROLE RESPONSIBILITIES
  • Provide support in the development and operation of Workforce Application & Platform Services, including but not limited to Microsoft Exchange Onprem, Microsoft Exchange Online, Outlook, TEAMS, Configuration of Pfizer’s Microsoft 365 Tenant, Mobile Technologies utilizing ActiveSync as well as Solutions for Enterprise Archiving, Hygiene of email, SMTP, and Large File Transfer.
  • Provide technical capability in the development of new services.
  • Respond to ad hoc platform questions and provide guidance to organizations in the company.
  • Research products and vendor capabilities and external workforce platforms and applications landscape, especially cloud service providers, offerings and controls.
  • Identify regional & global services or innovative techniques to improve access to business systems.
  • Work effectively in a team environment, including cross-unit and cross-divisional teams, and maintain poise and composure in difficult situations, with a professional attitude at all times.
  • Implement innovative and advanced new concepts to solve business problems securely.
  • Support and present recommendations and decisions to project teams.
  • Engage on multiple, concurrent, projects meeting project timelines and delivering defined results.
  • Constantly drive improvements in client and technology knowledge bases & specifications.
BASIC QUALIFICATIONS
  • BS in Computer Sciences, Engineering, or related field.
  • Applicant must have a bachelor's degree with 0+ years of experience in an Information Technology team; OR an associate's degree with 4 years of experience; OR a high school diploma (or equivalent) and 6 years of relevant experience
  • Excellent oral and written communications.
  • Proven ability to research, develop, and keep abreast of tools, techniques, and process improvements in support of workforce solutions.
  • Experience with assisting in IT deployments, including but not limited to Email and Microsoft O365.
  • 1+ years experience in pharmaceutical or other regulated industry.
  • Experience managing large scale, global IT deployments, including but not limited to software, hardware, operating systems, and updates.

REQUIRED APPTITUDES
  • Quick to establish trust and respect
  • Action oriented and energetic
  • Resourceful and avid learner
  • Easily makes connections
  • Disciplined in troubleshooting and problem solving, lean and agile techniques
  • Effective oral, written, and interpersonal communications skills are required as well as organizational, planning, and administrative abilities

Work Location Assignment: Hybrid

EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
Information & Business Tech
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