Empleos de engineer

Important Multinational Company is looking for a Technical Support Engineer - Integrations

Hybrid Position: Tuesdays and Thursdays at the office at Real Cariari, C. Domingueños 600, America Free Zone.

Schedule: Monday to Friday

Job Description:

Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.

• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability, and maintenance problems or bugs in platform engineering/software engineering.
• Resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or answer technical questions about the ServiceNow software and platform.
• Gain an understanding of the ServiceNow platform and all core functionality.

Requirements:

• Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
• Web Services (SOAP/REST), Networking fundamentals, scripting.
• Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
• Hands on experience in any bi-directional integration between two systems  }
• English Advance C2

Apply now and send your resume to ochang@infotreeservice.com

Job Type: Full-time

Pay: ₡850,000.00 - ₡910,000.00 per month

Application Question(s):

• Do you have experience with Web Services (SOAP/REST)?