Empleos de think academy
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5 empleos
- HostingerRemotePostedPublicado hace más de 30 días·
- Strong problem-solving skills and the ability to think critically when addressing tasks.
- C1 or native written English proficiency.
- A typing speed of 50 WPM.
- Ver todos los Empleos de Hostinger - empleo en Remote - Empleos de Customer Success Manager en Remote
- Búsqueda de salarios: salarios de Technical Customer Success Specialist (Spanish language) (Remote)
- HostingerRemotePostedPublicado hace más de 30 días·
- Strong problem-solving skills and the ability to think critically when addressing tasks.
- C1 or native written English proficiency.
- A typing speed of 50 WPM.
- Ver todos los Empleos de Hostinger - empleo en Remote - Empleos de Host/Hostess en Remote
- Búsqueda de salarios: salarios de Web Hosting Chat Specialist
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- Búsqueda de salarios: salarios de Remote Math Teacher (Part-time) (in Costa Rica)
- Think Academy USSan José, Provincia de San JoséPostedPublicado hace más de 30 días·
- Think Academy U.S. is looking for Part-time Remote Math Teacher.
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- Búsqueda de salarios: salarios de Remote Part-Time Math Teacher (in Costa Rica)
- CooperVisionProvincia de AlajuelaPostedPublicado hace más de 30 días·
- Promotes and maintains a safe working area and notifies any condition he/she may think might cause an accident.
- Knowledge of FDA current GMP/QSR regulation.
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Job Post Details
Technical Customer Success Specialist (Spanish language) (Remote) - job post
3.53.5 de 5 estrellas
Remote
Información del empleo
Así es como las especificaciones del empleo se alinean con tu perfil.Tipo de empleo
- Tiempo completo
Ubicación
Remote
Descripción completa del empleo
Join Hostinger and we’ll grow fast! \uD83D\uDE80
Is there a limit to growth? Not at Hostinger. We’re constantly reaching new heights. With a team of 900 professionals, we are behind the success of over 3 million clients in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.
Our mission: To build world-class solutions for anyone to easily succeed online
Our culture: Guided by 10 company principles
Our formula for success: Customer obsession, innovative products, and talented teams.
Your role at Hostinger
Become a Technical Customer Success Specialist in the Customer success ES team. As part of Hostinger's Customer Success team, you'll be responsible for helping our customers navigate in the world of web hosting. In this role, you'll collaborate closely with other CS teams and our product teams.
Curious to learn more? Connect with your team: Laura Kuskytė & Carola Gomez, Customer Success ES Team Leader
Your skills and experience
- C1 or native written English proficiency.
- C1 or native written Spanish proficiency.
- Minimum 1-year of experience in the IT field, and/or IT-related studies (a must).
- Experience/strong knowledge in web hosting, and/or troubleshooting website-related issues (a must).
- Ability to multitask and handle multiple customer inquiries simultaneously.
- High emotional intelligence, with the ability to read customers’ sentiment and reflect back on the feedback provided.
- Strong problem-solving skills and the ability to think critically when addressing tasks.
- Ability to show empathy, tactfulness, and proactivity when interacting with customers.
- Hunger for growth & a can-do attitude!
- A curious and always learning mindset - if you don’t know, how can you find out more?
- Owning your own growth through reflection, reviewing past interactions and preparing to take initiative on opportunities. A typing speed of
- 50 WPM.
- Availability for 40 hours per week (5 days a week) in agreed rotating timelines (including nights, and weekends).
Your day-to-day
- Provide services by communicating with customers and troubleshooting their emails & website-related technical issues via live chat and tickets in a timely manner.
- Apply problem solving skills and resourcefulness and show our customers what customer obsession is really about.
- Be a true ambassador by empowering our customers to build their online success!
- Dive deep into the world of IT by daily polishing your technical expertise.
- Deliver impactful work on a global scale.
Compensation
- A competitive monthly compensation for services ranging between 600-700 USD.
Benefits that fuel your growth
- A culture where everyone values the highest standards, freedom, and responsibility
- 4-week course in technology, product, and communication areas
- Permanent remote working opportunity
- 20 paid vacation days
- Bonuses: unlimited for upselling and efficiency based on KPIs;
- Regular remote team-building and OKR events
- Tools needed for your personal development: Udemy account, Successors Academy course, Scribd subscription, Individual Development Plans etc.
Check out this video & take a sneak peak at what being a Customer Success Specialist at Hostinger is about!
Unlock ambition. Apply NOW. Scale Success!
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