PRIMARY DUTIES AND RESPONSIBILITIES:

• Supports Sales Leadership team, the Regional Sales team, and the Sales Operations team with detailed visibility into all aspects of business performance
• Certified as a Salesforce Administrator to drive efficiency utilizing our CRM platform, Salesforce. Manages and delegates daily administration and support of the Salesforce database including managing user setup and providing training for the North America Sales team.
• Prepares and organizes internal Sales MBR (Monthly Business Review) with senior leadership team.
• Leverages internal BI software (Alteryx Designer, Qlik Sense, Salesforce, Power BI) to analyze data and interpret results to drive decisions and continuously make recommendations to improve processes
• Maintains monthly, quarterly, and yearly Sales Performance and metrics reporting
• Works with the Sales Operations Manager to utilize Salesforce to assess and identify optimal salesforce coverage and utilization, manage yearly non-revenue objectives, standardize business reporting, and create dashboards to enable sales team productivity.
• Creates and manages the monthly North America Sales & Marketing Dashboard which tracks department metrics for Sales Operations, Sales Support, and Marketing.
• Analyzes pipeline management by reviewing and overseeing the accuracy of Salesforce opportunities, risks, leads, and overall data. Works with Regional Sales Directors to help ensure compliance of sales pipeline which is utilized by Senior Management Teams and reviewed during regional Monthly Business Review presentations.
• Coordinates with the Sales Operations Manager to provide trend analysis and industry focus
• Facilitates and manages the completion of RFI & RFP documents and ensures correct and timely submission
• Supports QBR administrational needs and compiling KPI metrics for high level customers
• Works with the Sales Operations Manager to maximize system usage and capability and provide training to the team as needed
• Performs related duties as assigned
• May be required to travel domestically and internationally on occasion

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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires education in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree Program. Normally requires a minimum of five (5) years directly related and progressively responsible experience; experience in research across a broad range of industries, or equivalent combination of experience and education. Additional preference to have a minimum of two (2) years directly related and progressively responsible experience in Salesforce (CRM) Administration.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Excellent organizational skills; attention to detail
• Excellent analytical ability to leverage raw unorganized data and turn it into actionable insights
• Excellent integration, implementation and management skills
• Advanced level Microsoft Office experience, especially in Excel, PowerPoint, and Word
• Working knowledge of computers necessary to operate effectively with company systems and programs.
• Professionalism
• Ability to multi task
• Ability to communicate effectively, both orally and in writing
• Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others
• Positive attitude

LANGUAGES:

• Proficient in English

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The noise level in the work environment is generally quiet.

PHYSICAL AND MENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Cencora Costa Rica Limitada

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned