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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our Global Meetings & Events (M&E) team focuses on creating safe and inspiring environments that bring people together to enable deep connections, accelerate capability building, and create global impact. The group partners closely with senior leaders, functional and regional event teams, and individual meeting planners across the company to enhance overall event experience while creating efficiencies and scale, and lowering risk for all meeting formats (in-person, virtual, & hybrid).

WHAT YOU’LL DO

As a Special Projects Senior Manager, you will lead complex, high-priority initiatives within the M&E Special Projects team, working closely with senior leaders to accelerate innovation, operational efficiency, and change management. You will define project strategies, manage large-scale programs, and oversee their successful execution to drive lasting impact within BCG's Meetings & Events function. This role requires a seasoned project leader with advanced skills in stakeholder management, program design, and cross-functional collaboration. Your ability to lead and influence change across a global organization will be critical.

While knowledge of the hospitality or events industry is helpful, this role emphasizes expertise in project and stakeholder management, program design, and cross-functional collaboration. Your ability to lead and influence change across a global organization will be critical.

You will be held accountable for these key responsibilities (including but not limited to):

1. Strategic Program Leadership and Deliverable Development

• Define and lead high-impact programs and change initiatives that align with M&E’s strategic priorities
• Set the vision, goals, and success metrics for major initiatives and ensure measurable impact.
• Manage project teams across multiple workstreams, overseeing detailed project plans, budgets (when applicable), and progress against milestones.
• Actively manage risks, issues, and interdependencies across projects.
• Lead and support the development of deliverables associated with assigned programs, including deck development, custom ChatGPTs, playbooks, templates, digital products, collaboration tools, and others.

2. Stakeholder Engagement and Influence

• Act as a trusted advisor to senior leaders, providing thought partnership and strategic recommendations.
• Build strong relationships with key stakeholders and working teams to ensure alignment, buy-in, and successful adoption of initiatives.
• Present to and facilitate discussions with leadership, delivering recommendations with clarity and confidence.

3. Change Management and Building a Culture of Continuous Improvement

• Drive the adoption of new tools, processes, and digital capabilities, ensuring sustained improvements in event services.
• Lead the change management efforts for initiatives, including communications plans, training, and engagement strategies.
• Evaluate and introduce emerging technologies, such as GenAI and advanced digital platforms, to enhance team capabilities.
• Provide coaching, mentoring, and development opportunities for other team members, building a culture of excellence and innovation.
• Actively contribute to knowledge-sharing, best practices, and continuous improvement efforts within eh M&E team.
• Foster collaboration within a global, multicultural team environment.

YOU’RE GOOD AT/ DESIRED SKILLS

Technical and functional skills

• Advanced expertise in project and program management, with a strong track record of delivering large-scale initiatives
• Strategic problem-solving skills, with the ability to navigate ambiguity and propose creative solutions
• Strong proficiency with digital collaboration tools (e.g., Zoom, Miro, Trello, Slack, etc.) and Microsoft Office products (e.g., OneNote, Outlook, PowerPoint, Excel, SharePoint, etc.)
• Skilled at managing relationships across diverse stakeholder groups and driving toward decisions and outcomes
• Creative problem-solving abilities, using critical thinking and analysis to resolve issues while maintaining a focus on the big picture and ability to identify root causes of challenges and propose and implement effective solutions
• Clear focus on what matters most, excelling in project and change management and comfort managing across a complex network of stakeholders to prioritize across competing deliverables
• Ability to drive adoption of tools, processes and best practices through structured and engaging approaches
• Skilled at using data-driven approaches to: (i) inform decisions, (ii) optimize outcomes, (iii) problem solve, and (iv) measure success

Work management and work environment

• Strong focus on building consensus and driving results across diverse, globally dispersed teams
• Strong sense of accountability and resourcefulness in identifying and implementing continuous process improvements
• Demonstrated ability to efficiently multitask, prioritizing and managing multiple projects with realistic yet ambitious deadlines
• Firm belief in the value of transparency and open feedback, striving to unlock the potential of those around you
• Broad experience working comfortably independently, navigating ambiguity, and collaborating effectively with a virtual team in a rapidly changing, global environment
• You possess awareness of cultural differences and a willingness to adapt work style to allow consensus-driven decision-making and cross-team collaboration.

What You'll Bring

• Bachelor’s Degree or equivalent in Business or a related field, and/or 7-10+ years of related experience in program and project management, preferably in a global, corporate environment with experience leading cross-functional initiatives
• Certifications in project management (e.g., PMP, Agile, etc.) preferred
• Knowledge of digital tools, change management strategies, and innovative technologies
• Proven experience working in a global service-driven organization with both in-person and virtual teams, with increasing levels of stakeholder engagement and a strong focus on building consensus
• Excellent communication skills (both written and verbal), with proven ability to influence senior leaders; experience with PowerPoint and strong command of the English language required
• Exceptional organizational skills with the ability to multi-task and manage competing priorities effectively in a fast-paced environment
• Strong attention to detail, flexibility, and a commitment to being an active team player
• Excellent time management skills, with a proven ability to meet deadlines
• Experience working across cultural boundaries in a complex, matrix structured organization preferred

Who You'll Work With

You will report to the Meetings & Events Business Partnership and Special Projects Director and will work in close partnership with our full Meeting & Events team as well as the Digital Product Portfolio team that supports the Meetings & Events.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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