Empleos de customer service en Remote
Clasificar por: relevancia - fecha
25+ empleos
- LanguageLine SolutionsRemotePostedPublicado hace 1 día·
- Two years customer service experience.
- Act as primary point of contact customer billing inquiries, providing all needed customer service support.
- Ver todo: Empleos de LanguageLine Solutions - empleo en Remote
- Búsqueda de salarios: salarios de Customer Service Representative
- Ver preguntas y respuestas frecuentes sobre LanguageLine Solutions
- AkamaiRemotePostedPublicado hace 2 días·
- Analyzing and interpreting customer usage data contributing to the long-term success of customers.
- Our customer-centric team builds innovative and tailored…
- Ver todos los Empleos de Akamai - empleo en Remote - Empleos de Client Services Manager en Remote
- Búsqueda de salarios: salarios de Client Service Manager - Remote
- Ver preguntas y respuestas frecuentes sobre Akamai
- Amherst HoldingsRemotePostedRecién publicado·
- Ability and desire to provide excellent customer service to internal and external customers.
- Verify issue resolution on the customer’s behalf.
- Ver todos los Empleos de Amherst Holdings - empleo en Remote - Empleos de Technical Support Specialist en Remote
- Búsqueda de salarios: salarios de Service Desk Support Technician - Costa Rica or India
Sales Customer Service Representative
Contrata varios candidatosHR Staffing LLCRemoteEmployerActivo hace 2 días- ⦁ Previous experience in sales, customer service required.
- Looking for a bilingual customer service representative with multi-departmental sales expertise.
- Bullfinch RecruitmentRemotePostedPublicado hace más de 30 días·
- A minimum of 2+ years of experience in a customer service role.
- Deliver detailed product and service information, ensuring all customer issues are resolved with…
- Ver todos los Empleos de Bullfinch Recruitment - empleo en Remote - Empleos de Customer Service Representative en Remote
- Búsqueda de salarios: salarios de Customer Support Agent - Sports
- HostingerRemotePostedPublicado hace más de 30 días·
- Experience in the customer service field is a plus!
- Excellent skills in Spanish to communicate with customers.
- High IT curiosity and technical understanding.
- Ver todos los Empleos de Hostinger - empleo en Remote - Empleos de Customer Success Manager en Remote
- Búsqueda de salarios: salarios de Technical Customer Success Specialist (Spanish language) (Remote)
- TreviPayRemotePostedPublicado hace 3 días·
- Ability to skillfully manage challenging customer situations.
- Skilled to de-escalate challenging customers, clients or merchants and provide exceptional…
- My Office ManagerRemotePostedPublicado hace 30 días·
- Experience in English customer service.
- Strong customer service/communication background.
- Handle patient scheduling and inquiries.
- Ver todos los Empleos de My Office Manager - empleo en Remote - Empleos de Client Advocate en Remote
- Búsqueda de salarios: salarios de Healthcare Receptionist (Client Advocate)
- TreviPayRemotePostedPublicado hace 21 días·
- As a member of our team, your passion for providing word-class service contributes to our exceptionally high level of customer satisfaction.
- Granicus Inc.RemotePostedPublicado hace más de 30 días·
- The Scheduling Coordinator will be courteous and patient on the phone, and will have had a history of demonstrated exceptional customer service experience.
- Ver todo: Empleos de Granicus Inc. - empleo en Remote
- Búsqueda de salarios: salarios de Scheduling Coordinator
- Granicus Inc.RemotePostedPublicado hace 14 días·
- Demonstrated focus on providing exceptional customer service.
- Your responsibilities will encompass coordinating interviews, managing candidate relationships,…
- Ver todos los Empleos de Granicus Inc. - empleo en Remote - Empleos de Recruiting Coordinator en Remote
- Búsqueda de salarios: salarios de Recruiting Coordinator - 6 month contract
- Amherst HoldingsRemotePostedPublicado hace 14 días·
- Ability and desire to provide excellent customer service to internal and external customers.
- Verify issue resolution on the customer’s behalf.
- Ver todos los Empleos de Amherst Holdings - empleo en Remote - Empleos de Technical Support Specialist en Remote
- Búsqueda de salarios: salarios de Service Desk Support Technician
- ConcentrixRemoteEn general, responde en el plazo de 1 día.PostedPublicado hace más de 30 días·
- You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.
- Ver todo: Empleos de Concentrix - empleo en Remote
- Búsqueda de salarios: salarios de Campaign Manager
- Ver preguntas y respuestas frecuentes sobre Concentrix
- 1840 & CompanyRemotePostedRecién publicado·
- Outstanding communication and customer service skills - written and Verbal.
- Our client is an established international public relations agency, utilizing newly…
- Ver todo: Empleos de 1840 & Company - empleo en Remote
- Búsqueda de salarios: salarios de Business Development Representative
- G AdventuresRemotePostedPublicado hace más de 30 días·
- Consistently deliver a high level of customer service and traveller satisfaction.
- Provide leadership for our travellers and be responsible for their well-being.
- Ver todos los Empleos de G Adventures - empleo en Remote - Empleos de Chief Executive Officer en Remote
- Búsqueda de salarios: salarios de Tour Leader (CEO) - Central America
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Job Post Details
Customer Service Representative - job post
Remote
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Información del empleo
Así es como las especificaciones del empleo se alinean con tu perfil.Tipo de empleo
- Tiempo completo
Ubicación
Remote
Descripción completa del empleo
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.
Job Description
Position Title: Customer Service Representative
Reports To: Manager, Customer Service
Department: Customer Service (Operations)
Work Location: Costa Rica (Remote)
Classification: Salary
Status: Full-Time
Position Summary
Under the general direction of the Manager, Customer Service, the Customer Service Representative will be responsible for supporting sales staff and customers, replying to inquiries and issue resolution.
Major Responsibilities, but not limited to
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Act as primary point of contact customer billing inquiries, providing all needed customer service support.
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Answer phone inquiries from customers and sales staff.
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Process web inquiries from customers and sales staff.
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Facilitates adjustments and credits, tracking dollar amounts that require approvals; accurate data entry into client database.
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Provide written billing explanations when needed.
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Excel reporting.
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Oracle Discover Reports.
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Tracking of billing inquiries that come on-line.
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Tracking of trends within the company to prevent recurrence of problems.
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Answer escalated calls from customer agents for billing or service issues.
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Knowledge of Titan/Olympus/Great Plains applications (will train.)
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Create reporting for customer base in accordance with Language Line proprietary policies.
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Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.
Qualifications
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Two years customer service experience.
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Demonstrated good customer service skills, work performance and attendance.
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Detail oriented and good organizational skills.
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Must be team oriented.
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Some college or technical training.
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Microsoft Office Suite.
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Effective use of Titan and all other available technology tools.
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Creative problem solving.
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Ability to work under pressure and maintain rapport with colleagues and clients.
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Ability to work flexible hours.
If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at
CorporateRecruiting@languageline.com
.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
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