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    • The ideal candidate will be fluent in both English and another language, possess excellent communication skills, and have a passion for delivering exceptional…
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Job Post Details

Remote Bilingual Customer Service Representative (Central America) - job post

Tactical Back Office
3.9 de 5 estrellas
San José, Provincia de San José

Información del empleo

Tipo de empleo

  • Freelance
  • Tiempo completo

Ubicación

San José, Provincia de San José

Descripción completa del empleo

Overview

We are seeking a dynamic Bilingual Customer Service Associates from Central America (Colombia, Peru, Costa Rica) to join our team. The ideal candidate will be fluent in both English and another language, possess excellent communication skills, and have a passion for delivering exceptional customer service.

Duties

  • Provide top-notch customer support via phone, email, or in person
  • Utilize computerized systems for data entry and customer information management
  • Demonstrate phone etiquette and professionalism in all customer interactions
  • Work in a call center environment to address customer inquiries and resolve issues promptly
  • Analyze customer needs and provide appropriate solutions
  • Communicate effectively with customers to ensure satisfaction
  • Handle cash transactions accurately and securely when required

Skills

  • Proficiency in both English and another language
  • Strong customer service orientation
  • Ability to handle multiple tasks efficiently
  • Excellent verbal and written communication skills
  • Familiarity with data entry processes
  • Comfortable working in a fast-paced environment
  • Prior experience in customer service or related field is a plus

Job Types: Full-time, Contract

Pay: From ₡1,000.00 per month

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