Empleos de akamai
- AkamaiRemote·
- Our customer-centric team builds innovative and tailored solutions for our customers to help them achieve their vision.
- Ver todo: empleo en Remote
- Búsqueda de salarios: salarios de Client Service Manager - Remote
- Ver preguntas y respuestas frecuentes sobre Akamai
- AkamaiRemote·
- Our Edge Platform team takes ownership for planning, building, maintaining, and operating our global platform.
- Have ability to perform highly detailed work.
- Ver todo: empleo en Remote
- Búsqueda de salarios: salarios de Logistics Analyst II - Remote
- Ver preguntas y respuestas frecuentes sobre Akamai
- AkamaiRemote·
- Our Employee Relations (ER) team collaborates closely with leadership, HR Business Partners, Legal and employees to advise on complex matters, including…
- Ver todo: empleo en Remote
- Búsqueda de salarios: salarios de Senior Employee Relations Specialist - Remote
- Ver preguntas y respuestas frecuentes sobre Akamai
- AkamaiRemote·
- This role will work with a cross-functional team including HR colleagues and organizational leaders.
- From strategy design to program delivery, the team plays a…
- Ver todo: empleo en Remote
- Búsqueda de salarios: salarios de Compensation Manager - Remote
- Ver preguntas y respuestas frecuentes sobre Akamai
- AkamaiCosta Rica·
- Our team designs and implements systems that enable a variety of collaboration and communications tools.
- We collaborate to solve problems, innovate to provide…
- Ver todo: empleo en Costa Rica
- Búsqueda de salarios: salarios de Systems Engineer II
- Ver preguntas y respuestas frecuentes sobre Akamai
Ver empleos similares de esta empresaAkamaiRemote·- These services collect, process, and store data about every transaction that is executed on Akamai edge.
- The data is collected for various purposes: business…
- Ver todo: empleo en Remote
- Búsqueda de salarios: salarios de Software Engineer Senior Data Platform - Remote
- Ver preguntas y respuestas frecuentes sobre Akamai
- AkamaiRemote·
- The Data Experience Team (DX) operates on Big Data systems.
- We collect, process, and aggregate Akamai network metrics for the purposes of analytics, reporting,…
- Ver todo: empleo en Remote
- Búsqueda de salarios: salarios de Devops Manager - Costa Rica Remote
- Ver preguntas y respuestas frecuentes sobre Akamai
Job Post Details
Client Service Manager - Remote - job post
Ubicación
Descripción completa del empleo
Are you passionate about ensuring great customer experience?
Do you relish the opportunity to work with global brands and collaborate with global teams?
Join our Account Management Group
Our customer-centric team builds innovative and tailored solutions for our customers to help them achieve their vision. We collaborate to understand our customer needs and deliver results and possibilities for their growth and success. We build trusted relationships through clear communication, honesty and listening to our customers.
Collaborate to deliver the best customer experience
Through collaborations with various teams, we support customers with our market leading internet services and applications. You are the trusted advisor to your customers and an expert in our products & services.
As a Client Service Manager, you will be responsible for:
- Being the primary point of contact for the customer to provide post-sale support, onboarding and operational effectiveness
- Providing training and guide stakeholders on the customer portal
- Analyzing and interpreting customer usage data contributing to the long-term success of customers
- Developing a trusted advisory relationship with key accounts, customer stakeholders
Do what you love
To be successful in this role you will:
- Possess excellent communication skills in fluent business-level English
- Have a solid understanding in internet technologies and fundamental protocols
- Be a team player, able to collaborate, prioritize, and solve problems in a fast-changing environment
- Be highly accountable with prioritization skills and able to carry out tasks with minimal supervision
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
#LI-Remote