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Job Post Details

Bilingual Medical Virtual Assistant - job post

Hello Viki
Ciudad Cortés, Provincia de Puntarenas

Información del empleo

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Tipo de empleo

  • Full-time

Ubicación

Ciudad Cortés, Provincia de Puntarenas

Descripción completa del empleo

We are a US-based company seeking medically trained staff.

As a Bilingual Medical Virtual Assistant, you will work directly with our clients -- doctors and other medical professionals based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. You will help with back-office and administrative tasks.

Our goal is to help you succeed in this up-and-coming field of medical documentation and medical virtual assisting. Join the Hello Viki family and apply today!

You will have the following responsibilities:

  • Live virtual scribing
  • Attend to patient communications and interaction (phone/email/video)
  • Respond to inquiries about healthcare services/tasks
  • Gather medical or insurance information
  • Manage appointment calendar
  • Update patient chart records
  • Research helpful information
  • Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Requirements

You will be successful in this role if you have the following qualifications:

  • You are a graduate of any health profession
  • You can speak and write well in English and Spanish. Proficient with medical terminologies and practices.
  • Internet subscription/speed: At least 10mbps (DSL/Fiber only)
  • Have reliable computer hardware and software (will be verified by our tech team)
  • Have a webcam, headset, and a quiet working environment with neutral background and lighting
  • Able to work US shift.

Minimum & Recommended System Requirements

Minimum:

  • Operating System: Windows 10 Home/Pro at 64-bit *Genuine
  • CPU: Intel Core i3 (at least 6th gen) and above or AMD equivalent
  • Memory: at least 6GB RAM
  • Internet subscription/speed: At least 10mbps (DSL/Fiber only)
  • LTE /4G connection not accepted

Recommended:

  • Operating System: Windows 10 Home/Pro at 64-bit - *Genuine
  • CPU: Intel Core i5 8th gen and above or AMD equivalent
  • Memory: at least 8GB RAM
  • Internet subscription/speed: At least 20 mbps (DSL/Fiber only)
  • LTE/4G connection not accepted

Peripherals needed:

  • Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
  • HD 720p/1080p 16:9 Webcam (Recommended: A4Tech PK-910H)

Benefits

Competitive Pay Rates

Our pay rates are one of the highest in the industry along with other long-term benefits.

Free Training & Certification

We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Hello Viki Medical Virtual Assistant.

Work From Home

Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.

Long-Term Work Relationship

You will work with the same client consistently, leading to the development of a long-lasting work relationship.

US-Based Clients

Our Medical Virtual Assistants work with doctors and other medical professionals based in the USA.

Passionate Community

Join the Hello Viki family and become a part of a growing, passionate, and dedicated group of Medical Virtual Assistants.

Job Type: Full-time

Pay: From ₡450.00 per month

Experience:

  • Medical: 1 year (Preferred)

Language:

  • English (Preferred)
  • Spanish (Preferred)
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